Samsung
The Samsung NH160PHXEA is a 16kW split air source heat pump hydro unit featuring R410A refrigerant and a 55 degree Celsius maximum flow temperature.
The Samsung NH160PHXEA is a 16kW Hydro Unit designed for the EHS TDM air-to-water split heat pump system. This inverter-driven unit provides heating and hot water, operating down to -20°C ambient temperatures. Using R410A refrigerant, it delivers a maximum flow temperature of 55°C. This technical guide provides engineers and homeowners with essential specifications, hydraulic requirements, and diagnostic fault codes for installation and maintenance of the NH160PHXEA system.
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Full technical specifications extracted from the manufacturer brochure. Empty sections are hidden.
The Samsung NH160PHXEA serves as the indoor Hydro Unit for the Samsung EHS TDM (Time Division Multi) split air-to-water heat pump range. With a nominal capacity of 16kW, this unit is engineered for larger domestic properties requiring significant heating loads. As a split system, the NH160PHXEA connects to an outdoor compressor unit via refrigerant pipework, utilizing R410A refrigerant which has a Global Warming Potential (GWP) of 1975. Performance is managed by an inverter-driven compressor, allowing the system to modulate output based on demand. The unit achieves a Coefficient of Performance (COP) of 4.55 at A7/W35 conditions, though actual efficiency varies based on system design and flow temperatures. It is capable of producing a maximum flow temperature of 55°C, making it suitable for well-insulated properties with correctly sized radiators or underfloor heating. The system remains operational in extreme conditions, with a minimum outdoor temperature rating of -20°C. Hydraulic integration requires careful attention to flow rates. The NH160PHXEA requires a minimum water flow rate of 16 litres per minute (LPM) to prevent flow switch errors. If the flow rate drops below this threshold for more than 10 seconds while the pump signal is active, the unit will trigger a 911 or 912 fault code. Installers should ensure the primary pipework and pump settings are configured to maintain this volume. Control is handled via a dedicated Wired Remote Controller, which supports weather compensation. This feature adjusts the flow temperature automatically based on the external ambient temperature, optimizing efficiency by running the heat pump at the lowest possible temperature required to meet the heat loss of the building. The unit is compatible with Samsung range of DHW tanks, including the NH200WHXEA and NH300WHXEA models. For maintenance and troubleshooting, the NH160PHXEA features a comprehensive self-diagnostic system. Common issues often relate to thermistor faults, such as codes 901 (Water Inlet) or 902 (Water Outlet), which typically require checking resistance values (10kohm at 24°C for the hydro unit). Annual servicing is mandatory every 12 months to maintain the warranty, which must be registered with Samsung. Engineers must be F-Gas certified to work on the refrigerant circuit of this split system.
Every fault code listed in the manufacturer brochure, with likely causes and engineer actions. Each code has a permalink — paste a URL like https://www.boilertag.com/heat-pumps/samsung/nh160phxea-2#fault-822 to jump straight to the entry.
| Code | Meaning | Details |
|---|---|---|
| 822 | EVA Inlet thermistor SHORT or OPEN Show causes & actionsLikely causes
Engineer action Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts. | Details |
| 823 | EVA Outlet thermistor SHORT or OPEN Show causes & actionsLikely causes
Engineer action Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts. | Details |
| 653 | Wired remote controller thermistor SHORT or OPEN Show causes & actionsLikely causes
Engineer action Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts. | Details |
| 654 | FRAM Read/Write Error(Wired remote controller data error) Show causes & actionsLikely causes
Engineer action Check for FRAM Read/Write Error (Wired remote controller data error) or wrong data transmit B/W micom & IC07(eeprom). | Details |
| 901 | Water Inlet thermistor SHORT or OPEN Show causes & actionsLikely causes
Engineer action Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts. | Details |
| 902 | Water Outlet thermistor SHORT or OPEN Show causes & actionsLikely causes
Engineer action Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts. | Details |
| 903 | PHE thermistor SHORT or OPEN Show causes & actionsLikely causes
Engineer action Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts. | Details |
| 904 | Water TANK thermistor SHORT or OPEN Show causes & actionsLikely causes
Engineer action Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts. | Details |
| 601 | Abnormal communication B/W Wired remote controller & Hydro unit Show causes & actionsLikely causes
Engineer action Check communication B/W Wired remote controller & Hydro unit. | Details |
| 604 | Communication tracking error B/W Wired remote controller & Hydro unit Show causes & actionsLikely causes
Engineer action Check communication B/W Wired remote controller & Hydro unit. | Details |
| 911 | Flow S/W OFF error (In case of flow S/W OFF in 10s during water pump signal is ON) Show causes & actionsLikely causes
Engineer action Check water pump and flow switch status. Ensure water flow is >12 LPM(NH080PHXEA) or >16 LPM(NH160PHXEA). | Details |
| 912 | Flow S/W OFF error (In case of flow S/W ON in 10s during water pump signal is OFF) Show causes & actionsLikely causes
Engineer action Check water pump and flow switch status. Ensure water flow is >12 LPM(NH080PHXEA) or >16 LPM(NH160PHXEA). | Details |
Patterns that group across the manufacturer's fault-code table. Each entry links to the full code listing further down the page.
Engineer: Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts.
Triggered by fault code 822.
Engineer: Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts.
Triggered by fault code 823.
Engineer: Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts.
Triggered by fault code 653.
Common questions from engineers and homeowners about the Samsung NH160PHXEA.
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Specifications on this page are extracted from the manufacturer brochure. Always cross-check against the latest datasheet before commissioning or quoting. Last updated 30 April 2026.
Engineer: Check for FRAM Read/Write Error (Wired remote controller data error) or wrong data transmit B/W micom & IC07(eeprom).
Triggered by fault code 654.
Engineer: Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts.
Triggered by fault code 901.