Samsung
The Samsung EHS Mono 16kW is a monobloc air-source heat pump with a 16 kilowatt nominal output, an A++ ErP rating at 35 degrees Celsius, and a COP of 3.71.
The Samsung Air to Water Heat Pump Mono Outdoor Unit is a 16 kW monobloc air-source heat pump designed for domestic heating and hot water. Operating on R410A refrigerant, this inverter-driven unit provides a nominal COP of 3.71 at A7W35 conditions. It is available in both single-phase and three-phase variants to suit various UK electrical infrastructures. This technical guide covers the AE160JXYDEH and AE160JXYDGH models, detailing hydraulic requirements, electrical specifications, and diagnostic fault codes for engineers.
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Full technical specifications extracted from the manufacturer brochure. Empty sections are hidden.
The Samsung EHS Mono 16kW is a high-capacity monobloc air-source heat pump designed for larger UK properties requiring significant heat loads. As a monobloc system, the refrigerant cycle is entirely contained within the outdoor unit, meaning no F-Gas certification is required for the hydraulic connection to the internal heating circuit, though F-Gas rules apply to leak checking. The unit measures 1420mm in height and 940mm in width, weighing 108kg, which necessitates a stable, level base for installation.
Performance is driven by an inverter compressor that modulates output based on demand. At an outdoor temperature of 7°C and a flow temperature of 35°C, the unit achieves a COP of 3.71. For colder conditions, the capacity at -7°C is rated at 8.4kW. The system is capable of reaching a maximum flow temperature of 55°C, making it suitable for both underfloor heating and correctly sized radiator circuits. It carries an ErP rating of A++ at 35°C and A+ at 55°C.
Electrical requirements for the single-phase AE160JXYDEH model include a 230V supply and a 40A MCB. The three-phase AE160JXYDGH variant is also available for commercial or high-load residential sites. Hydraulic integration requires a minimum water flow rate of 16 litres per minute, with 25.4mm pipe connections. The system operates between a minimum pressure of 0.3 bar and a maximum of 2.8 bar. Control is typically managed via the MIM-E03AN control kit, which supports weather compensation to optimize efficiency based on ambient temperatures.
Maintenance must be performed every 12 months to ensure continued efficiency and validity of any manufacturer warranties. Key service steps include checking the water pressure, cleaning the internal water filter, and inspecting the line strainer. Engineers must also verify the glycol concentration and pH levels annually to prevent internal corrosion or freezing. The unit includes a reverse cycle defrost method to manage ice build-up on the evaporator during winter operation.
For diagnostics, the Samsung EHS Mono utilizes a comprehensive set of numeric fault codes. Common errors include code 101 for communication issues between the control kit and outdoor unit, and code 911, which indicates a flow switch error where the signal remains off while the pump is active. These codes allow for precise troubleshooting of sensors, communication lines, and hydraulic components.
Every fault code listed in the manufacturer brochure, with likely causes and engineer actions. Each code has a permalink — paste a URL like https://www.boilertag.com/heat-pumps/samsung/ae120jxydeh#fault-101 to jump straight to the entry.
| Code | Meaning | Details |
|---|---|---|
| 101 | CONTROL KIT / OUTDOOR UNIT wire connection error Show causes & actionsError Source: CONTROL KIT, OUTDOOR UNIT Likely causes
| Details |
| 162 | EEPROM Error Show causes & actionsError Source: CONTROL KIT Likely causes
| Details |
| 198 | Error of Terminal Block's Thermal Fuse(Open) Show causes & actionsError Source: CONTROL KIT Likely causes
| Details |
| 201 | CONTROL KIT/OUTDOOR UNIT communication error (Matching error) Show causes & actionsError Source: CONTROL KIT, OUTDOOR UNIT Likely causes
| Details |
| 202 | CONTROL KIT/OUTDOOR UNIT communication error (3 min) Show causes & actionsError Source: CONTROL KIT, OUTDOOR UNIT Likely causes
| Details |
| 203 | Communication error between INVERTER and MAIN MICOM (6 min) Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 221 | OUTDOOR UNIT temperature sensor error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 231 | Condenser temperature sensor error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 251 | Discharge temperature sensor error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 320 | OLP sensor error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 403 | Detection of OUTDOOR UNIT compressor freezing (During cooling operation) Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 404 | Protection of OUTDOOR UNIT when it is overload (during Safety Start, Normal operation state) Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 407 | Comp down due to high pressure Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 416 | Discharge of a compressor is overheated Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 425 | Power source line missing error (only for 3-phase model) Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 440 | Heating operation blocked (outdoor temperature over 35°C) Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 441 | Cooling operation blocked (outdoor temperature under 9°C) Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 458 | OUTDOOR UNIT fan1 error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 461 | [Inverter] Compressor startup error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 462 | [Inverter] Total current error/PFC over current error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 463 | OLP is overheated Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 464 | [Inverter] IPM over current error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 465 | Compressor V limit error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 466 | DC LINK over/low voltage error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 467 | [Inverter] Compressor rotation error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 468 | [Inverter] Current sensor error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 469 | [Inverter] DC LINK voltage sensor error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 470 | Outdoor unit EEPROM Read/Write Error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 471 | Outdoor unit EEPROM Read/Write Error(OTP error) Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 474 | IPM(IGBT Module) or PFCM temperature sensor Error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 475 | OUTDOOR UNIT fan2 error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 484 | PFC Overload Error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 485 | Input current sensor error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 500 | IPM is overheated Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 554 | Gas leak error Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 601 | Communication error between the CONTROL KIT and wired remote controller Show causes & actionsError Source: Wired Remote Controller Likely causes
| Details |
| 602 | Wired remote controller Master/Slave setting error Show causes & actionsError Source: Wired Remote Controller Likely causes
| Details |
| 604 | Communication tracking error between the CONTROL KIT and wired remote controller Show causes & actionsError Source: CONTROL KIT, Wired Remote Controller Likely causes
| Details |
| 607 | Communication error between the Master and Salve wired remote controllers Show causes & actionsError Source: Wired Remote Controller Likely causes
| Details |
| 901 | Water inlet (PHE) temperature sensor error(open/short) Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 902 | Water outlet (PHE) temperature sensor error(open/short) Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 903 | Water outlet (backup heater) temperature sensor error. Show causes & actionsError Source: CONTROL KIT Likely causes
| Details |
| 904 | DHW tank temperature sensor error Show causes & actionsError Source: CONTROL KIT Likely causes
| Details |
| 906 | Refrigerant gas inlet (PHE) temperature sensor (open/short) Show causes & actionsError Source: OUTDOOR UNIT Likely causes
| Details |
| 911 | Flow switch and water pump error (F/S signal is OFF for 10 sec. during the water pump signal is ON) Show causes & actionsError Source: CONTROL KIT Likely causes
| Details |
| 912 | Flow switch and water pump error (Water pump signal is OFF for 60sec during the F/S signal is ON) Show causes & actionsError Source: CONTROL KIT Likely causes
| Details |
| 916 | Mixing valve sensor error Show causes & actionsError Source: CONTROL KIT Likely causes
| Details |
Patterns that group across the manufacturer's fault-code table. Each entry links to the full code listing further down the page.
Triggered by fault code 101.
Triggered by fault code 162.
Triggered by fault code 198.
Triggered by fault code 201.
Triggered by fault code 202.
Common questions from engineers and homeowners about the Samsung AE120JXYDEH.
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Specifications on this page are extracted from the manufacturer brochure. Always cross-check against the latest datasheet before commissioning or quoting. Last updated 30 April 2026.