LG
The LG Therma V R32 Gen3 is a monobloc air-source heat pump range offering 5kW to 16kW outputs, 65 degree flow temperatures, and R32 refrigerant for high-efficiency domestic heating.
The LG Therma V R32 Gen3 Typical Installation with Third Party controls is a monobloc air-source heat pump range designed for domestic heating and hot water. Available in capacities from 5kW to 16kW, these units utilize R32 refrigerant and support flow temperatures up to 65°C. This technical guide provides engineers with critical installation data, electrical requirements, and a comprehensive list of fault codes, including the common CH14 flow rate alarm encountered during initial commissioning.
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Full technical specifications extracted from the manufacturer brochure. Empty sections are hidden.
The LG Therma V R32 Gen3 Typical Installation with Third Party controls represents a versatile monobloc air-source solution for the UK market. This inverter-driven range spans from 5kW to 16kW nominal outputs, catering to various property sizes and heat loss requirements. The system is engineered to operate in extreme conditions, maintaining functionality down to a minimum outdoor temperature of -25°C. For high-temperature applications, the unit achieves a maximum flow temperature of 65°C, making it suitable for both underfloor heating and appropriately sized radiator circuits.
Hydraulic integration requires careful attention to flow rates. The manufacturer specifies a minimum water flow rate of 14.37 litres per minute to ensure stable operation. Installers must utilize 22mm pipework for the primary connections and include a buffer tank as part of the system design to maintain the necessary volume for defrost cycles. The electrical configuration typically requires a 230V supply with a 16A MCB rating for the smaller units, though 3-phase variants are available for the 12kW, 14kW, and 16kW models.
Control logic is a significant feature of the Gen3 series. While the unit is compatible with third-party wired controllers, it features integrated weather compensation to optimize efficiency based on ambient conditions. Furthermore, the system is Smart Grid ready, allowing for integration with demand-side response programs. Installers should note that the unit utilizes R32 refrigerant, which offers a lower Global Warming Potential than legacy R410A systems.
Maintenance and troubleshooting are facilitated by a detailed error code system. A common occurrence during the first two weeks of operation is the CH14 fault code. This is typically a flow rate alarm triggered by air pockets or sediment in the hydronic circuit rather than a mechanical failure. Engineers are advised to check the internal strainers and ensure the auto-air vents (AAV) are operational. Other critical codes include CH01 for remote room air sensor issues and CH05 or CH53 for communication failures between the heater and inverter PCBs. Resistance values for sensors are standardized, with most sensors reading 5 kO at 25°C, except for the remote room air sensor which is rated at 10 kO. Proper commissioning, including a thorough system flush and air purge, is essential to prevent nuisance lockouts.
Every fault code listed in the manufacturer brochure, with likely causes and engineer actions. Each code has a permalink — paste a URL like https://www.boilertag.com/heat-pumps/lg/5kw-1-phase#fault-1 to jump straight to the entry.
| Code | Meaning | Details |
|---|---|---|
| 1 | Problem in remote room air sensor Show causes & actionsLikely causes
Engineer action Resistance: 10 kO at 25 centigrade (unplugged) -+ for Remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors)\nRefer resistance-temperature table to check in different temperature | Details |
| 2 | Problem in refrigerant (inlet side) sensor Show causes & actionsLikely causes
Engineer action Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors) | Details |
| 6 | Problem in refrigerant (outlet side) sensor Show causes & actionsLikely causes
Engineer action Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors) | Details |
| 8 | Problem in water tank sensor Show causes & actionsLikely causes
Engineer action Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors) | Details |
| 13 | Problem in solar pipe sensor Show causes & actionsLikely causes
Engineer action Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors) | Details |
| 16 | Problems in sensors Show causes & actionsLikely causes
Engineer action Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors) | Details |
| 17 | Problem in water-inlet sensor Show causes & actionsLikely causes
Engineer action Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors) | Details |
| 18 | Problem in water-outlet sensor Show causes & actionsLikely causes
Engineer action Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors) | Details |
| 19 | Problem in electric heater outlet sensor Show causes & actionsLikely causes
Engineer action Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors) | Details |
| 10 | BLOC Water pump Lock Show causes & actionsLikely causes
Engineer action BLOC Water pump defect/ assembly condition abnormal\nFan lock by foreign material | Details |
| 3 | Bad communication between remote controller and unit. Show causes & actionsLikely causes
Engineer action Wire connection between remote controller and Main PCB assembly(Heater) should be tight\nOutput voltage of PCB should be 12 V DC | Details |
| 5 | Bad communication between Main PCB assembly(Heater) and Main PCB assembly(lnverter) of the unit. Show causes & actionsLikely causes
Engineer action Wire connection between remote control panel and Main PCB assembly(Heater) should be tight. | Details |
| 53 | Bad communication between Main PCB assembly(Heater) and Main PCB assembly(lnverter) of the unit. Show causes & actionsLikely causes
Engineer action Wire connection between remote control panel and Main PCB assembly(Heater) should be tight. | Details |
| 9 | PCB program (EEPROM) fault Show causes & actionsLikely causes
Engineer action This error can not be permitted | Details |
| 14 | Problem in flow switch Show causes & actionsLikely causes
Engineer action Flow switch should be closed while internal water pump is working or DIP switch No. 5 of Main PCB assembly(Heater) is set as on\nFlow switch should be open while internal water pump is not working | Details |
| 15 | Water pipe overheated Show causes & actionsLikely causes
Engineer action If there is no problem in electric heater control, possible maximum leaving water temperature is 72 °C | Details |
| 20 | Thermal fuse is damaged Show causes & actionsLikely causes
Engineer action This error will not be happened if temperature of electric heater tank is below 80 °C | Details |
| 21 | DC PEAK (1PM Fault) Show causes & actionsLikely causes
Engineer action An instant over current in the U,V,W phase\nComp lock\nThe abnormal connection of U,V,W\nOver load condition\nOvercharging of refrigerant Pipe length. Outdoor Fan is stop\nPoor insulation of compressor | Details |
| 22 | Max. C/T Show causes & actionsLikely causes
Engineer action 1. Malfunction of Compressor\n2. Blocking of Pipe\n3. Low Voltage Input\n4. Refrigerant, Pipe length, Blocked... | Details |
| 23 | DC Link High/ LowVolt Show causes & actionsLikely causes
Engineer action Check CN_(L), CN_(N) Connection\nCheck Input Voltage\nCheck PCB DC Link voltage sensor parts | Details |
| 24 | Low/High PressureSwitch Perception Error Show causes & actionsLikely causes
Engineer action Check the low/high pressure\nCheck the connection of harness | Details |
| 26 | DC CompressorPosition Show causes & actionsLikely causes
Engineer action Check the connection of comp wire "U,V,W"\nMalfunction of compressor\nCheck the component of "IPM", detection parts. | Details |
| 27 | AC Input Instant overCurrent Error Show causes & actionsLikely causes
Engineer action 1. Overload operation (Pipe clogging/Covering/EEV defect/Ref. overcharge)\n2. Compressor damage (Insulation damage/Motor damage)\n3. Input voltage abnormal (L,N)\n4. Power line assemble condition abnormal\n5. PCB assembly 1 Damage (input current sensing part) | Details |
| 29 | Inverter compressorover current Show causes & actionsLikely causes
Engineer action 1. Overload operation (Pipe clogging/Covering/EEV defect/Ref. overcharge)\n2. Compressor damage(lnsulation damage/Motor damage)\n3. Input voltage low\n4. ODU PCB assembly 1 damage | Details |
| 32 | High temperature in Discharge pipe of the inverter compressor Show causes & actionsLikely causes
Engineer action Check outdoor fan constraint/ screened/ flow structure\nCheck refrigerant leakage\nCheck if the sensor is normal\nCheck the status of EEV assembly | Details |
| 35 | Low pressure Error Show causes & actionsLikely causes
Engineer action Defective low pressure sensor\nDefective unit fan\nRefrigerant shortage/leakage\nDeformation because of damage of refrigerant pipe\nDefective unit EEV\nCovering/ clogging (unit covering during the cooling mode/ unit filter clogging during heating mode)\nSVC valve clogging\nDefective unit PCB(lnverter)\nDefective unit pipe sensor | Details |
| 41 | Problem in D-pipe temperature sensor Show causes & actionsLikely causes
Engineer action 1. Bad connection of thermistor connector\n2. Defect of thermistor connector (Open/Short)\n3. Defect of outdoor PCB(lnverter) | Details |
| 43 | Problem in highpressure sensor Show causes & actionsLikely causes
Engineer action Bad connection of connector PCB(lnverter)\nBad connection high pressure connector\nDefect of high pressure connector (Open/Short)\nDefect of connector PCB(lnverter) (Open/Short)\nDefect of PCB(lnverter) | Details |
| 44 | Problem in outdoorair temperature sensor Show causes & actionsLikely causes
Engineer action 1. Bad connection of thermistor connector\n2. Defect of thermistor connector (Open/Short)\n3. Defect of outdoor PCB(lnverter) | Details |
| 45 | Problem in Cond. middle pipe temperature sensor Show causes & actionsLikely causes
Engineer action 1. Bad connection of thermistor connector\n2. Defect of thermistor connector (Open/Short)\n3. Defect of outdoor PCB(lnverter) | Details |
| 46 | Problem in suctionpipe temperature sensor Show causes & actionsLikely causes
Engineer action 1. Bad connection of thermistor connector\n2. Defect of thermistor connector (Open/Short)\n3. Defect of outdoor PCB(lnverter) | Details |
| 52 | PCB CommunicationError Show causes & actionsLikely causes
Engineer action Generation of noise source interfering with communication | Details |
| 54 | Open and ReversePhase Error Show causes & actionsLikely causes
Engineer action Main power wiring fault | Details |
| 60 | PCB(lnverter) & MainEEPROM check sum error Show causes & actionsLikely causes
Engineer action 1. EEPROM contact defect/wrong insertion\n2. Different EEPROM Version\n3. ODU Inverter & Main PCB assembly 1 damage | Details |
| 61 | High temperature in Cond. Pipe Show causes & actionsLikely causes
Engineer action Check outdoor fan constraint/ screened / flow structure\nCheck if refrigerant overcharged\nCheck the status of EEV assembly\nCheck the status of sensor assembly/ burn | Details |
| 62 | Heat sink Temp,High error Show causes & actionsLikely causes
Engineer action 1. Part no. : EBR37798101 ~09 - Check the heatsink sensor: 10 kO / at25 °C(Unplugged) - Check the outdoor fan is driving rightly\n2. Part no.: EBR37798112~21 - Check the soldered condition in the 22,23 pin of 1PM,PFCM - Check the screw torque of 1PM, PFCM - Check the spreadable condition of thermal grease on 1PM, PFCM - Check the outdoor fan is driving rightly | Details |
| 65 | Problem in HeatsinkTemperature sensor Show causes & actionsLikely causes
Engineer action Check if there is defect of thermistor connector (Open/Short)\nCheck defect of outdoor PCB(lnverter) | Details |
| 67 | Fan lock error Show causes & actionsLikely causes
Engineer action 1. . Fan motor damage\n2. Assembly condition abnormal\n3. Jammed fan by surroundings | Details |
| 114 | Problem in Vapor injection inlet temperature sensor Show causes & actionsLikely causes
Engineer action 1. . Bad connection of thermistor connector\n2. Defect of thermistor connector (Open/Short)\n3. Defect of outdoor PCB(Outdoor) | Details |
| 115 | Problem in Vapor injection outlet temperature sensor Show causes & actionsLikely causes
Engineer action 1. . Bad connection of thermistor connector\n2. Defect of thermistor connector (Open/Short)\n3. Defect of outdoor PCB(Outdoor) | Details |
| CH14 | Flow rate alarm Show causes & actionsFlow rate alarms are likely to occur during the first two weeks after commissioning due to air-pockets or sediments in the hydronic pipework. Likely causes
User action Advise the customers that it is quite likely and normal for a CH14 alarm to occur in the first two weeks. Engineer action Clean the strainers. If the cause was air, then a simple power reset could allow the system to continue working as normal, once the pocket of air has made its way to the AAV. Reset procedure Simple power reset | Details |
Patterns that group across the manufacturer's fault-code table. Each entry links to the full code listing further down the page.
Engineer: Resistance: 10 kO at 25 centigrade (unplugged) -+ for Remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors)\nRefer resistance-temperature table to check in different temperature
Triggered by fault code 1.
Engineer: Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors)
Triggered by fault code 2.
Engineer: Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors)
Triggered by fault code 6.
Engineer: Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors)
Common questions from engineers and homeowners about the LG 5kW 1-Phase.
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Specifications on this page are extracted from the manufacturer brochure. Always cross-check against the latest datasheet before commissioning or quoting. Last updated 30 April 2026.
Triggered by fault code 8.
Engineer: Resistance: 5 kO at 25 centigrade (unplugged)-+ for all sensors EXCEPT remote room air sensor\nVoltage: 2.5 V DC at 25 centigrade (plugged) (for all sensors)
Triggered by fault code 13.